Went public 2/15/2000 at $18 apiece
Filing Range: 4.5 mil. shares @ $14 to $16
Shares Outstanding: 34.82 mil. shares
Underwriters: Robertson Stephens
Dain Rauscher Wessels/Thomas Weisel Partners
(Data except per-share in $ thousands)
Total Revenue $12,465 $17,588
Net Loss -17,440 -23,137
Net Loss Per Share -3.44 -4.34
Chordiant provides e-business infrastructure software that enables companies to offer their customers personalized marketing, sales programs, e-business services and customer support across multiple communication channels. These channels include the internet, e-mail systems, automated telephony self-service systems, and customer service representatives in call centers and retail outlets. The company’s products are designed to allow its clients: develop a comprehensive single view of the customer; use automated, sophisticated decision making processes; offer their customers consistent experiences across multiple communications channels; and utilize standard and customizable business services. Chordiant’s software product, Customer Communications Solution, or CCS, is licensed to our customers as a complete e-business infrastructure system. CCS comes available with the following customer facing applications: a customer service representative application, a web communications interface application and an e-mail communications interface application. Regardless of the customer-facing application(s) chosen, CCS includes business management, operations management and customer case management capabilities. Choridant customers include Bank One International, Cable & Wireless Communications, Canadian Tire Acceptance Limited, Chase Manhattan Mortgage Corp. and Metropolitan Life.
Working capital and other general corporate purposes, including repayment of debt.
First Plaza Group Trust, Foundation Capital, T.Rowe Price Threshold Partnerships, Battery Ventures, Electronic Data Systems Corp., Norwest Venture Capital, Charter Ventures, Vertex Investment
Oliver Curme, Battery Ventures July 1996
Kathryn Gould, Foundation Capital July 1996