IPOs/recent issues: LIVEPERSON –

New York, N.Y.

Went public 4/7/2000 at $8 apiece

Filing Range:4 mil. shares @ $13 to $15

Shares Outstanding:29.34 mil. shares

Underwriters:Chase H&Q

Thomas Weisel Partners/PaineWebber


(Data in $ millions)


12/98 12/99

Total Revenue $.38 $.62

Net Loss -.02 -9.78

The Company:

Founded in November 1995, LivePerson provides technology that facilitates real-time sales and customer service for companies doing business on the Internet. As an Application Service Provider (ASP), the company offers its proprietary real-time interaction technology as an outsourced service. The LivePerson service enables clients to communicate directly with Internet users via text-based chat. Clients can respond to customer inquiries in real time, thereby improving their customers’ online shopping experience. The company’s technology requires no software or hardware installation for usage. LivePerson’s services are designed to increase sales, reduce customer service costs and increase responsiveness to customer needs and preferences. LivePerson currently has contracts with more than 450 clients, including Beauty.com, EarthLink, E-Loan, GMAC’s ditech.com, Intuit, iQVC, LookSmart, ShopNow and Webvan. On January 27, 2000, the company completed a private placement of 3,157,895 shares of series D redeemable convertible preferred stock with certain affiliates of Dell Computer and with NBC Interactive Media, at a purchase price of $5.70 per share, which generated proceeds of approximately $17.9 million.


Estimated net proceeds of $51.1 million will be used for various purposes, including product development costs, sales and marketing activities, general corporate purposes and working capital.

Venture Backers:

Highland Capital Partners, Dell USA LP, FGII, DT Advisors LLC, Allen & Co Inc., NBC Interactive Media Inc.

Board Members:

Robert LoCascio

Timothy Bixby

Richard Fields

Wycliffe Grousbeck

Kevin Lavan

Robert Matschullat

Edward Sim