Oakmont, Pa.
Went public 8/25/2000 at $7 per share
Filing Range:4.5 mil. shares @ $8 to $9
Shares Outstanding:23.4 mil. shares
Underwriters:CE Unterberg Towbin
Company Counsel: Morgan Lewis & Bockius
Manager Counsel:Paul Hastings Janofsky & Walker
Auditor:Ernst & Young LLP
The Company:
Provides communications solutions (focusing on the Internet) for companies’ service and support operations. The company delivers a comprehensive, integrated family of eService solutions that enable organizations to easily provide customers with fast, accurate answers to inquiries across all touch points – Web, e-mail, phone or in-person.
Venture Backers:
Geocapital Partners LLC
Norwest Venture Partners
Lovett Miller & Co.
Poly Ventures
CE Unterberg Towbin
CEO Venture Fund
Birchmere Investments Inc.
Financing Rounds:
Number of Round Amt.
Round # Round Date Stage Investors ($ thousands)
1 06/25/1994 1 Early Stage 250.0
2 06/29/1995 1 Early Stage 2893.0
3 04/24/1996 1 Expansion 2500.0
4 07/23/1999 2 Later Stage 9000.0
5 07/30/1999 6 Buyout/Acquisition 9930.0
6 06/02/2000 7 Expansion 10600.0
Financials:
(Data in $ millions)
Y/E
12/31/99
Total Revenues: $17.7
Net Income: -10.2